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Frequently Asked Questions (FAQ’S)

Thermal paper rolls are a type of paper that is coated with a heat-sensitive layer. When this layer is exposed to heat, it turns black, creating an image on the paper. Thermal paper rolls are commonly used in receipts, labels, and other documents that require fast printing and do not need to be archived for long periods of time.

The primary advantage of thermal paper rolls is that they produce high-quality, clear, and smudge-free prints without the need for ink or toner, making them a cost-effective and efficient choice for businesses.

The heat-sensitive layer typically consists of a combination of dyes and developers. When exposed to heat, these elements react to produce a visible image on the paper.

Thermal paper is commonly used for printing receipts, labels, and various other types of documents that do not require long-term storage. It's widely utilized in point-of-sale systems, shipping labels, and more.

Two common types of thermal paper are Direct Thermal Paper, suitable for printing receipts and labels, and Phenol-Free Thermal Paper, which is eco-friendly as it does not contain harmful phenol chemicals.

Phenol-free thermal paper is eco-friendly because it does not contain phenol, a toxic chemical. This makes it safer for both human health and the environment, aligning with eco-friendly business practices.

To select the correct size, consider your specific device's requirements. Common widths include 2.25 inches for credit card machines and small receipt printers, while 3-inch and 4-inch widths are used for larger receipt and label printers.

 Longer rolls, ranging from 50 to 900 feet, are often used in high-volume printing applications to reduce the frequency of roll changes, providing convenience and efficiency.

Thicker thermal paper rolls may be required for documents intended for long-term storage or for situations where resistance to environmental factors such as heat and moisture is necessary.

It's crucial to check your printer's specifications regarding core size requirements before purchasing thermal paper rolls. Common core sizes are ½ inch and 1 inch.

For any queries or assistance, feel free to contact our customer support team at sales@pospaper.com or by calling 1-877-469-7655. We're here to help you make informed choices and ensure a seamless experience with our products.