Oversized/Heavy Items: Some of our larger, bulky and heavier items are delivered via Oversized Delivery or Standard Truck Delivery. Additional shipping charges will apply based on the weight/size of the item. These charges are applied in addition to standard shipping and handling charges for each item.
Extremely heavy orders or items that cannot ship via UPS Ground due to their weight and/or size ship via LTL shipping. Please allow extra days in transit for delivery based on the availability of the carriers.
If an order will be delivered via LTL freight line, we may contact you to arrange a window of time for delivery. Orders shipped via LTL freight line to a residential address are strictly delivered curbside unless otherwise specified by customer (example: additional charges may be required for inside delivery). Our shipping LTL fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.
Hazardous and Other Items: Glassware and Hazmat items may also incur delivery surcharges because of the additional handling and processing time to ship these items. Due to federal and state shipping regulations, some items cannot be shipped via plane. These items can only be shipped using the UPS Standard Ground delivery service.